Self Service

Implemented correctly, self services deliver measurable business benefit to organisations – let ROC help you realise them.

Over the last few years, the way in which HR services are delivered has changed drastically. Through the use of portal and kiosk technology, organisations can drive down the cost of HR administration significantly through self service processes. Self services also result in higher job satisfaction, as employees are empowered to manage their own HR events and activities.

To ensure the benefits of self service initiatives are achieved organisations need to pay attention to, among other things, the overall process flow, the benefits from an employee perspective, and the ease of use.

Self service initiatives don’t always result in the planned business benefits for some very basic reasons. ROC is a leading implementer of both Employee and Manager Self Service functionality working with large and small organisations around the world. Let us guide you through the transition.